All artwork is final sale. Once an order has been submitted, it cannot be changed or modified in any way. We cannot accept returns on any artwork purchases. All artwork is carefully inspected prior to shipment, but damages do happen, and we ask that you inspect your pieces upon receipt. Please note any damages at the time of delivery. Please note, artwork may be impacted by delays in production. Our team will provide notifications on impacted pieces as soon as we receive them. If a defect is discovered and/or delivery is refused, please contact us within 48 hours at firstname.lastname@example.org.
STOCKED DECOR ITEMS
We accept returns for decor pieces within 5 days of delivery with proof of purchase. Refunds are made to the original method of payment, less shipping and handling. Shipping and handling charges are non-refundable, unless the item received is damaged, defective or incorrect. Returns sent in that arrive with postage due will be returned to sender. Please allow 3-5 business days, from the date of receipt, to conduct a quality control review and issue a refund. Once a refund has been issued, you will be notified via email. Please allow 5-7 business days for the refund to post back to your account. Contact email@example.com to initiate a return.
Please note that sale items are not returnable or exchangeable except for manufacturing defects.
Our customers are responsible for return shipping. Once the rug has been received, a quality control review will be issued. This process takes approximately 3-5 business days from the date of receipt. A refund will be issued within 5-7 business days of this review.